First-class TV and WiFi for clinic patients

Successful evaluation of the first demo installations

After a detailed examination of the underlying conditions at the Konstanz and Gailingen clinics on Lake Constance, an initial plan for a demo installation of a WiFi solution based on the coaxial infrastructure (Ethernet over Coax + WiFi) was designed together with TRIAX partner ‘the-company.de’ and implemented in March 2021.

Together with the IT department and facility management, the technical concept for comprehensive patient WiFi was established after the successful evaluation phase and extended with an In Touch TV Portal solution. With the In Touch solution, it is possible to offer private patients a more extensive TV offer including Sky channels, and to implement in-house channels.

State-of-the-art headend technology for the Konstanz and Gailingen clinics

For each location, a TDcH compact headend is used to convert the free-to-air satellite transmissions into DVB-C. In addition, there was a TDX headend for the subscribed Sky channels as well as Kliniken Schmieder’s in-house and information channels. For this purpose, DS Players were connected via two HDMI input modules.

The administration and control of the information channels is carried out via the In Touch management tool. The DVB-C output signals of both headends are fed into the networks of the respective locations.

Comfortable guest and patient network for different needs

For the patient and guest WiFi, EoC Coax WiFi End Points and an EoC MediaConverter were connected to the coaxial network in each room. This means that a comprehensive WiFi signal can now be provided, along with IPTV in private rooms. As a result, around 200 rooms at each of the locations in Konstanz and Gailingen can now be supplied with WiFi signals. The control and management of the End Points and MediaConverters, as well as the IP signal feed into the coaxial network, is carried out via EoC Controllers which were installed in server rooms at the two sites. The End Points and MediaConverters in private rooms were assigned to a separate configuration group in order to provide an extended channel list (including Sky).

With In Touch Local Access from TRIAX, the bandwidths for the various user groups can be managed in such a way that sufficient bandwidth is available to all users equally.

All systems can be managed centrally from headquarters in Allensbach, and monitored and managed remotely by TRIAX Support in Berlin.

Up-to-the-minute information over digital signage

Special activities and events inside and outside the clinic, important information for patients and guests or the current menu – all this can be displayed in the right place at the right time via centrally controlled digital signs. Patients can be directed to the right therapy location via digital info boards.

Kliniken Schmieder were so satisfied with the implementation and the associated improvements to TV reception and WiFi services, that the solutions will now be deployed at two further sites at Heidelberg and Allensbach.