New Barns Caravan Park

Case Studies

Reliable WiFi & TV for all

The outstanding natural environment has long attracted visitors to New Barns, a caravan park near Arnside, Cumbria, nestled in abundant woodland overlooking an estuary.

Yet it was just this environment that caused the park owners many technical challenges in providing park members satisfactory TV reception and WiFi connectivity.

Some holiday homeowners had installed their own TV reception equipment, resulting in safety concerns around the site. TRIAX IRS equipment standardised TV reception site-wide, while removing the self-installed equipment resolved the safety issues and improved park aesthetics.

Today’s park members expect good WiFi no longer as a luxury but an essential amenity, and this was not provided by the existing installation.

The TRIAX EoC (Ethernet over Coax) installation provided the reliable WiFi connectivity needed, resulting in:

  • Quick, cost-saving installation: no new cables needed
  • Maximum WiFi coverage: dedicated access point in each holiday home
  • Increased saleability of holiday homes due to improved infrastructure

“For the first time in our history we can firmly say we have a reliably fast service that works extremely well for all. The TRIAX equipment is second to none and certainly worth the investment.”

— Robert & Darren Barber
Owners, New Barns Caravan Park

“Good and stable… fast and reliable.”

“Without doubt far superior… we are delighted with the improvements afforded by the TRIAX solution.”

“The new high-speed internet is excellent. We currently have our TV and 4 iPads connected at any one time; the system does not lag or affect our usage.”

— A selection of quotes from satisfied holiday homeowners

New Barns Caravan Park, family run since the 1940s, is located just outside the village of Arnside, Cumbria, in an Area of Outstanding Natural Beauty.
www.newbarnscaravanpark.co.uk

Contact

New Barns Caravan Park
New Barns, Arnside,
Cumbria LA5 0BN, UK
email: info@newbarnscaravanpark.co.uk
phone: +44 (0)1524 762213


Außenansicht Studierendenwerk Mainz

Better TV for Studierendenwerk Mainz halls of residence

Studierendenwerk Mainz

More channel variety and cost savings

Studierendenwerk Mainz offers support to around 39,000 students in Mainz and Bingen. This includes various advisory services as well as the operation of refectories and cafeterias. In 10 residential complexes, there are also around 4,000 places available to local students and students who complete their semester abroad at the University of Mainz.

“TRIAX understands what is important. The expandability combined with the low maintenance costs speak for TRIAX headends.”

— Wolfgang Kerz
Antennen Redmann GmbH, Mainz

Modern satellite TV systems for all residential complexes

Studierendenwerk Mainz had previously been supplied with TV services via cable and satellite. In order to keep costs under control, the Studierendenwerk decided to modernise the existing satellite systems in order to save on cable fees. In addition, satellite reception via Astra 28° was made possible. As a result, a greater variety of programmes can now be offered in English.

In each hall of residence, a satellite system was installed to receive the positions Astra 19.2°E, Hotbird 13°E and Astra 28.2°E. The satellite signals are converted into DVB-C with a TDH 800 headend and fed into the existing cable networks.
Thanks to TDH 800’s pool technology and multiplexing, it is possible to combine TV channels from various satellites efficiently and cost-effectively in a few DVB-C channels, especially for more extensive installations. In addition, the distribution networks were reviewed, partially renewed and re-measured.

Wallstr. Sat-Aufbereitung

Extensive TV offer

With all installations complete, a wide range of German and international TV programmes can now be offered in all halls of residence. Analogue or pixelated television images are a thing of the past. The virtually maintenance-free TDH 800 headends, with their low power consumption, keep the operating costs for the Mainz student plant within limits. In addition, the monthly costs for cable TV could be saved.

Contact

Antennen Redmann GmbH
Weberstr. 2
55130 Mainz
Deutschland

Contact: Wolfgang Kerz

Studierendenwerk Mainz AöR
Staudingerweg 21
55128 Mainz
Deutschland

Contact: Jan Fischer

TRIAX GmbH
Karl-Benz-Str. 10
72124 Pliezhausen
Deutschland

Contact: Patrick Kohl / Thomas Pretz


First-class TV and WiFi for clinic patients

Kliniken Schmieder

First-class TV reception and full WiFi coverage for patients of Kliniken Schmieder

To make patients’ stays as pleasant as possible, the management of Kliniken Schmieder decided to equip all their sites with a reliable and future-proof satellite TV and WiFi solution.

“Thanks to the good cooperation with TRIAX partner ‘the-company.de’ and the TRIAX team, the installation could be implemented quickly and smoothly. The feedback from our patients on the extended services is extremely positive.”

— Edgar Mattes
Head of IT, Kliniken Schmieder

Kliniken Schmieder clinics in Baden-Württemberg
Since 1950, Kliniken Schmieder has been a renowned quality leader of neurological rehabilitation in Germany. Every year, around 2,200 employees at six locations in Baden-Württemberg treat around 14,000 neurological patients of all severity.

Successful evaluation of the first demo installations

After a detailed examination of the underlying conditions at the Konstanz and Gailingen clinics on Lake Constance, an initial plan for a demo installation of a WiFi solution based on the coaxial infrastructure (Ethernet over Coax + WiFi) was designed together with TRIAX partner ‘the-company.de’ and implemented in March 2021.

Together with the IT department and facility management, the technical concept for comprehensive patient WiFi was established after the successful evaluation phase and extended with an In Touch TV Portal solution. With the In Touch solution, it is possible to offer private patients a more extensive TV offer including Sky channels, and to implement in-house channels.

State-of-the-art headend technology for the Konstanz and Gailingen clinics

For each location, a TDcH compact headend is used to convert the free-to-air satellite transmissions into DVB-C. In addition, there was a TDX headend for the subscribed Sky channels as well as Kliniken Schmieder’s in-house and information channels. For this purpose, DS Players were connected via two HDMI input modules.

The administration and control of the information channels is carried out via the In Touch management tool. The DVB-C output signals of both headends are fed into the networks of the respective locations.

Comfortable guest and patient network for different needs

For the patient and guest WiFi, EoC Coax WiFi End Points and an EoC MediaConverter were connected to the coaxial network in each room. This means that a comprehensive WiFi signal can now be provided, along with IPTV in private rooms. As a result, around 200 rooms at each of the locations in Konstanz and Gailingen can now be supplied with WiFi signals. The control and management of the End Points and MediaConverters, as well as the IP signal feed into the coaxial network, is carried out via EoC Controllers which were installed in server rooms at the two sites. The End Points and MediaConverters in private rooms were assigned to a separate configuration group in order to provide an extended channel list (including Sky).

With In Touch Local Access from TRIAX, the bandwidths for the various user groups can be managed in such a way that sufficient bandwidth is available to all users equally.

All systems can be managed centrally from headquarters in Allensbach, and monitored and managed remotely by TRIAX Support in Berlin.

Up-to-the-minute information over digital signage

Special activities and events inside and outside the clinic, important information for patients and guests or the current menu – all this can be displayed in the right place at the right time via centrally controlled digital signs. Patients can be directed to the right therapy location via digital info boards.

Kliniken Schmieder were so satisfied with the implementation and the associated improvements to TV reception and WiFi services, that the solutions will now be deployed at two further sites at Heidelberg and Allensbach.

Contact

the-company GmbH
Planckstr. 17
71665 Vaihingen
Germany

the-company.de
Contact: Julian Tauer

Kliniken Schmieder (Stiftung & Co) KG
Zum Tafelholz
78476 Allensbach
Germany

www.kliniken-schmieder.de/
Contact: Edgar Mattes

TRIAX GmbH
Karl-Benz-Str. 10
72124 Pliezhausen
Germany

triax.com/de-de
Contact: Markus Jurdeczka / Stephan Dahms


Excellent WiFi for an idyllic holiday retreat

Æblehaven Resort

Excellent WiFi for an idyllic holiday retreat

Æblehaven holiday park, situated a stone’s throw from the northern beaches of the Danish island of Bornholm, had everything a guest could wish for – except internet access.

To satisfy soaring demand for WiFi, and to provide the opportunity for guests to cast streaming services to in-room TVs, a fast, modern hospitality WiFi solution was needed.

Wishing to avoid a costly and disruptive installation, the resort owners were also on the lookout for a solution that would make use of the existing park communications infrastructure.

TRIAX EoC (Ethernet over Coax + WiFi) was chosen to meet these criteria. It uses the TV cables already in place, resulting in:

  • Quick, cost-saving installation: no new cables needed
  • Reliable WiFi network for 70 holiday homes

“The EoC system is so easy to install. We’ve introduced a brand new WiFi network to reach 70 holiday homes, simply by using the existing TV cables.”

— Johann Karlsen
Owner, Service Centret Bornholm

Æblehaven Feriecenter, Bornholm
Family-oriented holiday homes idyllically situated in a former apple orchard in northern Bornholm in the Baltic Sea.

A total of 70 holiday homes for 4-6 people are on offer at Æblehaven.

www.teambornholm.dk/her-kan-du-bo/æblehaven/

Technical details

In collaboration with installation partner Service Centret Bornholm, TRIAX provided:

  • 1x TRIAX EoC Controller 64/4 – creating an IP network with 1.0 Gbps throughput over the pre-existing coax cables
  • 49x TRIAX EoC Coax WiFi End Points – transmitting WiFi and TV signals, with no need to retune the TVs
  • More End Points planned to be added throughout 2021 as more holiday home owners express interest in the service

Contact

Æblehaven Feriecenter
Æblevej 71
3770 Allinge, Bornholm, Denmark
email: info@teambornholm.dk
phone: +45 56 95 85 66

Installation Partner

Service Centret Bornholm – Johann Karlsen
Zahrtmannsvej 2A,
3700 Rønne, Bornholm, Denmark
email: scbornholm@gmail.com
phone: +45 56 48 08 22


IPTV & WiFi in three Spanish hospitals

Case Studies

Samsung and TRIAX solution keeps patients entertained and connected

Hospitals and patients benefit from IPTV and WiFi, with no new cables needed

Beyond outstanding healthcare, premium entertainment and WiFi connectivity are essential components of a private hospital’s offer to patients and guests.

To provide this, legacy technology often needs to be replaced, but without impacting the day-to-day operation of the hospital or its critical services.

Javier Alonso of Diconplaweb S.L. worked with Samsung Display Solutions and TRIAX Spain to carry out major refurbishments of the patient entertainment systems – without drills, hammers or any wards out of service.

  • Quick, disruption-free, low-cost installation
  • IPTV & WiFi over coax cables already in place
  • No disturbance to hospital staff or patients
  • Does not interfere with critical hospital networks
  • Outstanding patient satisfaction

“The TRIAX solution enables Samsung Smart Hospitality TVs to deliver interactivity and smart functions directly to patients, without the necessity of rewiring buildings and switching rooms off for refurbishment. That’s especially needed now during the COVID-19 pandemic, when all available beds are so valuable.”

—Piotr Lipiec
EU BDM Samsung HTV

Complete IPTV and WiFi system

Smart Hospitality Displays from Samsung Display Solutions provide rich interactive entertainment, also functioning as a private Access Point for patient and guest WiFi access.

They connect to a gigabit IP network provided by TRIAX EoC (Ethernet over Coax).

“The use of existing coaxial cables for the implementation of the system is a great advantage. Execution times and costs are considerably reduced.”
Javier Alonso, Managing Director, Diconplaweb S.L. (Installer)

A TRIAX EoC Controller sends outstanding, reliable connectivity around the hospitals’ existing coax cable network.

A TRIAX EoC MediaConverter is discreetly installed on the back of each Samsung Hospitality TV. It takes the IP signals in via coax, and provides the necessary LAN connection to the TV.

All three hospitals have been delighted with the high speed and low costs of the unobtrusive installation, which has been achieved without having to close any rooms or wards.

The hospitals can then monetise value-added IPTV and WiFi services by offering access on demand.

Combined, the technology provides all a system integrator needs to offer outstanding entertainment and reliable connectivity to the health care sector.

  • Quick, disruption-free, low-cost installation
  • IPTV & WiFi over coax cables already in place
  • No disturbance to hospital staff or patients
  • Does not interfere with critical hospital networks
  • Outstanding patient satisfaction

Installation details

Hospital El Pilar - Grupo Quirónsalud

Barcelona, Spain

2 TRIAX EoC Controller 64B (383105)

136 TRIAX EoC MediaConverter (383235)

136 Samsung SMART Hospitality Display

Hospital Viamed Los Manzanos

La Rioja, Spain

1 TRIAX EoC Controller 64B (383105)

60 TRIAX EoC MediaConverter (383235)

60 Samsung SMART Hospitality Display

Clínica HLA Montpellier

Zaragoza, Spain

1 TRIAX EoC Controller 64B (383105)

40 TRIAX EoC MediaConverter (383235)

40 Samsung SMART Hospitality Display

Installation partner

Javier Alonso, Diconplaweb S.L.
Avda Cesar Augusto, 3-5 D
50004 Zaragoza, Spain
Tel.: +34 687 90 75 47


Abba hotels

abba Suites Bilbao

Case Studies

WiFi & TV over the same cables

When Abba Hotels Group were planning to install both TV and Ethernet cables around their new 4-star apartment complex in Bilbao, TRIAX stepped in with EoC (Ethernet over Coax), enabling both TV and WiFi networks to run over the same cables.

Four months after the opening of the apartments, Abba Group reports that customers have shown great satisfaction with the WiFi and no complaints have been recorded.

Abba hotels

“The result of the installation is very good, the WiFi signal is remarkable and the casting system is working well.”

— Damian Melero
Chief Information Officer, Abba Hotels Group

Abba Hotels

The challenge

Abba Hotels Group was expanding into Bilbao with 35 newly built 4-star holiday apartments. These had to be equipped with telecommunications services.

Their plans had been to make two separate installations: one with coax cable for TV, and another with copper cable (CAT 6) or optical fibre for the Internet.

The solution

TRIAX Spain presented the EoC solution to Abba’s IT Director Damian Melero, demonstrating the versatility of the product and the innovative G.hn Wave 2 technology that steers the network.

The possibility of combining the Internet service and the TV network, as well as being a totally passive system, attracted the interest of Mr Melero, who requested a live demonstration of the system.

“The installation of the End Points with WiFi has been very easy, each one takes only 15 minutes.”
Damian Melero, Chief Information Officer, Abba Hotels Group

The results

After the demonstration, the IT team of Abba Group were able to verify the system’s excellent characteristics, namely its high bandwidth, low latency, and reliable performance.

The demo concluded with Mr Melero saying, “it seems you have the solution for my request – let’s do it with real guests…”

Only one coax cable network was needed to be installed around abba Suites Bilbao, instantly reducing costs and environmental impact.

A TRIAX headend was installed to handle the TV distribution, and a single EoC Controller steered a network of 35 End Points.

These provided reliable WiFi to each apartment, which could then be equipped with casting devices, a service that is proving highly popular with guests.

abba Suites Bilbao City Centre

The new abba Suites Bilbao City Center has 35 studios and apartments, fully equipped with everything you need to enjoy the perfect stay in Bilbao and to feel completely at home.
www.abbahoteles.com

Contact

C/ Huertas de la Villa, 15
48007 Bilbao, Spain
Email: bilbaocitycenter@abbahoteles.com
Tel.: +34 946 46 50 55

C/ Casas de Miravete 24-B, 2º 1
28031 Madrid, Spain
Email: tdm@triax.com
Tel. +34 91 748 28 36


Sudersand Resort

Case Studies

Better WiFi for holiday cottages

While outdoor WiFi access points across Sudersand Resort delivered a reliable service, the solid construction of the resort’s cottages prevented signals from reaching guests inside their accommodation.

To satisfy increasing demand for quality WiFi indoors, Sudersand needed a solution that could be installed with as little disruption as possible in time for the new holiday season.

TRIAX EoC (Ethernet over Coax + WiFi) uses the TV cables already in place, resulting in:

  • Quick, cost-saving installation: no new cables needed
  • Maximum WiFi coverage: dedicated access point in each holiday cottage

“TRIAX EoC’s convenience and high performance make it an outstanding solution for campsites and holiday resorts.”
Anders Silfverlood, Installation Partner, Hoist Group

Sudersand Resort

Sudersand Resort, Fårö
Accommodation, food and activities to suit every taste, situated on an island paradise in the Baltic Sea.
www.sudersand.se

“This is an excellent installation that quickly solved all the WiFi issues in our cottages for a great price. Now we want to roll it out to the rest of our resort.”

— Rolf Lindvall
Owner, Sudersand Resort

Sudersand Aerial
Technical details

In collaboration with installation partner Hoist Group, TRIAX Sweden provided:

  • 1x TRIAX EoC Controller 32/2B – creating an IP network with 1.0 Gbps throughput over the pre-existing coax cables
  • 16x TRIAX EoC Coax WiFi End Points – transmitting WiFi and TV signals, with no need to retune the TVs

Contact

Sudersand Resort
Sudersand 5650
624 67 Fårö, Sweden
email: info@sudersand.se
phone: +46 498-22 35 36

Installation Partner

Hoist Group – Anders Silfverlood
Box 6074
171 06 Solna, Sweden
email: info.se@hoistgroup.com
phone: +46 8 555 685 00


Chalet des Neiges apartments

Case Studies

Freedom to ski, freedom to surf

Les Arcs is a large ski resort in the French Alps divided into several areas. The highest, Les Arcs 2000, is home to La Cime des Arcs apartment hotel, one of Chalet des Neiges’ many tourist residences. With outstanding pistes and ski lifts climbing up to 3226m, Les Arcs is an ideal resort for enjoying winter sports as a couple, with friends, or as a family.

Faced with ongoing technological issues with the Wi-Fi around the tourist residence, and beginning to lose guests as a result, Chalet des Neiges turned to TRIAX and their innovative Ethernet over Coax + WiFi hospitality solution:

  • Fast and reliable Wi-Fi coverage with 80 End Points
  • 1 Gbps network on existing coax cables
  • Quick installation, no disruption and minimal cost
  • Full coverage: no more Wi-Fi blackspots
  • More satisfied guests and an increase in reservations

Chalet des Neiges tourist residences
Chalet des Neiges consists of five 4-star and two 5-star residences established in different ski resorts: Val Thorens (3 Vallées ski area), Oz en Oisans (Alpes d’Huez) and Arc 2000 (Paradiski). The residences are carefully maintained and an annual work programme is established to offer high quality apartments for some out of season stays and holidays every year.
www.chaletdesneiges.com

“We now have TRIAX’s EoC solution installed in ‘La Cime des Arcs’ but also in 4 other residences situated in Arcs 2000 and Val Thorens, and our guests are happy. TRIAX and the installers work as a team and provide excellent customer service — it’s their main strength.”

—Kevin Schoenauer, Operations Manager, Chalet des Neiges

Responding to customer needs

As a result of regular customer complaints about the service, the Chalet des Neiges tourist residence had to quickly resolve its Wi-Fi issues.

“TRIAX’s solution is a real competitive advantage for hotels. We only needed a day and half to equip 80 rooms with 3 technicians and install the EoC network solution providing a 1 Gbps IP bandwidth”
Olivier Favre Chairman, Courchevel Telecom

The TRIAX solution: speed quality, reliability

TRIAX’s Ethernet over Coax + WiFi solution was installed using the existing coax network, instantly upgrading the speed and stability of the WiFi, and eliminating negative feedback from guests. The 80 rooms were equipped by three technicians in just one day, without any disruption for the guests or to the residence.

  • Network signal received by the TRIAX EoC Controller (2x EoC 64 + Wi-Fi controller)
  • The Controller transmits the IP network through the existing coax cables
  • The 80 TRIAX End Points, installed in every apartment, transmit the Wi-Fi and the TV signal.

Installation partners

Courchevel Telecom
Olivier FAVRE
334 Rue Nicolas Parent 73000 Chambéry
Tél. : +33 4 44 88 00 21
Web : www.courchevel-telecom.fr


Rainforest Retreat

Case Studies

Luxurious WiFi for a luxury retreat

Set in an abundance of natural splendour, guests at Rainforest Retreat are offered an idyllic combination of relaxation and adventure. They still needed good Wi-Fi however, and were demanding better.

The solution – TRIAX’s Ethernet over Coax (EoC), using G.hn Wave 2 technology – a New Zealand first. Already trusted as Rainforest’s reliable TV distribution partner, TRIAX used the same MATV infrastructure around the site for a revolutionary Wi-Fi upgrade, resulting in:

  • Fast, full interior & exterior Wi-Fi coverage
  • Reduced costs by using existing coax cables
  • Quick, disruption-free installation
  • Future-proofed for upcoming ISP fibre upgrade

Rainforest Retreat
Rainforest Retreat is situated at the feet of the Southern Alps on the West Coast of New Zealand’s South Island, offering premium Tree House, Tree Lodge, Tree Huts and Park Motel accommodation, and a friendly and fun backpackers and holiday camp. www.rainforest.nz

Customer needs

Rainforest Retreat is nestled amongst 6 acres of native bush at the feet of New Zealand’s Southern Alps, offering a combination of luxury, motel and backpacker accommodation.

The existing Wi-Fi setup was not fit for purpose: with only outdoor access points, coverage did not reach much of the guest accommodation’s interior areas.

A reliable, cost-effective solution was needed that did not affect the availability of guest accommodation.

“TRIAX has transformed the Wi-Fi offering here at Rainforest. Guests are happier, and we’ve been delighted with the minimal fuss and speed of installation.”

—Mark Nicholson
Developments Manager, Rainforest Retreat

The TRIAX solution: speed, quality, reliability

Having previously installed a TDX headend to handle Rainforest’s TV distribution, TRIAX knew the existing coax infrastructure could surpass requirements, without the costs or environmental disruption involved in installing new network cabling.

2 EoC Controllers were installed – one in reception and one at a junction point serving the tree huts – servicing a total of 46 EoC End Points.

The sleek End Points are installed out of sight in all buildings, redistributing TV signals where needed. One End Point in the amenities block also supplies Ethernet for the pre-existing exterior access points.

With gigabit networking both up- and downstream, the G.hn technology employed by TRIAX is much faster than comparative DOCSIS solutions, with 20x lower latency and no TV retuning required.

Network speeds are a shared 2 Gbps across all 46 End Points and 2 controllers, far exceeding the existing internet connection speed to the property and perfectly primed for the future.

Results

  • Site-wide interior & exterior Wi-Fi coverage
  • EoC network is 20x faster than current internet connection – therefore, ready for future fibre rollout in the region
  • End Points installed between check-out and check-in at each property – no guest disruption or lost revenue
  • Installation complete in 4 days
  • End-to-end TRIAX hardware

Installation partners

Digital Imports
43 Canada Cres, Hornby South
Christchurch 8042, New Zealand
Email: paul@digitalimports.co.nz
Tel: +64 3 344 5417

Tony Stanton Electrical Services
PO Box 394
Greymouth 7805, New Zealand
Web: www.tonystantonelectrical.co.nz
Tel: +64 27 434 1675


Hilton Garden Inn, Budapest

Case Studies

Upgraded hotel, upgraded TV distribution

When Hilton Garden Inn underwent a major refurbishment programme in 2019, it wasn’t just the decor that needed significant improvements.

A major upgrade to the TV distribution was required, to meet the entertainment demands of the hotel’s many international guests.

Two TRIAX headends were combined to deliver the full array of international channels requested by hotel management, supplied by three TRIAX satellite dishes on the roof and distributed around the hotel’s coax cable network.

Engineers from TRIAX partner Pentolt Kft. designed a twin headend setup, installed in a rack to make the best use of the limited space in the hotel facilities room.

“Together with TRIAX we conceived a solution specifically for Hilton’s needs. It was implemented quickly and without any hassle,” said Pentolt’s project manager of the installation.

“TRIAX is our preferred partner for all our TV distribution needs. Their reliable products are well suited to the demands of hotels like Hilton Garden Inn.”

—Pentolt Kft., TRIAX Installation partner

Technical details

The fully redundant installation consists of:

  • 2 TDX Headends with QAM & PAL output
  • 3 TRIAX dishes
  • 3 Optical LNBs
  • TRIAX TOU Optical Receiver
  • TRIAX Antenna
  • TRIAX TMS Multiswitch

Contact

Installation partner

TRIAX Kft.
Rokolya u. 1-13
1184 Budapest, Hungary
email: hu@triax.com
phone: +36 1 349 4199

Pentolt Kft.
Kunigunda u. 58
1037 Budapest, Hungary
email: info@pentolt.hu
phone: +36 1 250 8687