TRIAX
Improved guest loyalty and dedicated support with TRIAX Cast
The secure way to entertain guests with their own content
TRIAX is proud to announce the launch of TRIAX Cast, a secure casting solution offering guests a true home-from-home experience while staying at hotels.
Satisfied guests
Meet guest expectations for up-to-date casting services
Improved loyalty
Guests will return for the best in-room experience
Dedicated support
Full training and support packages for installation partners
Satisfied guests
With today’s explosion in demand for streaming services, a straightforward, professional casting solution is an essential amenity for any hotel.
We’ve developed TRIAX Cast to improve hotel guests’ experience, by enabling guests to cast content from the streaming services they use at home.
Improved loyalty
Giving guests the best possible in-room experience, by casting their own favourite content, will lead them to come back time and again to the hotel.
Dedicated support
The high-quality TRIAX Cast solution is built on our newly merged company’s strong R&D foundation and customer-focused values.
Comprehensive technical training, pre-programming, project and after-sales support is available across our combined network, with regional experts talking the local language of installation partners and dedicated to their business.
A complete assortment of TRIAX hardware such as reliable WiFi infrastructure is also available to further enhance the installation and ensure an outstanding user experience.
Easy to install & privacy focused
Install and configure TRIAX Cast in a flash, using Google Chromecast securely attached to hospitality or standard TVs of any kind.
Guest privacy is assured, with every session unique to the guest, their room, and their device, and terminated at checkout.
Added value
New business opportunities provided by TRIAX Cast enable system integrators and installers to offer a complete hospitality solution, by combining TRIAX’s integrated platform of connected services including guest information, entertainment, and gigabit networking and WiFi.
Google Chromecast is a trademark of Google LLC.
Request a live demo
For further information or a live demonstration, contact us today.
TRIAX and Ikusi Multimedia transition into one brand
Two great companies becoming ONE even greater
TRIAX—committed to our customers’ success
Hornsyld Denmark and San Sebastián Spain, 4 January 2022
Today we announce the launch of a single merged entity and brand: TRIAX.
Following the announcement of the merger between Ikusi Multimedia and TRIAX, we are excited about this next step in our journey in transitioning the two entities into a single company that has a deeper solution offering to the market as well as a broader expanding global footprint.
The headquarters for the united organisation will be in Denmark with subsidiaries in 11 countries and partner presence in 60 more.
Group CEO Ken Cordes explains the significance of becoming one company:
“Having one name and one brand is the mark of a new beginning. By becoming one company, it will make it clear to our employees, partners and customers what to expect from us. Also, it will allow us to focus further on developing products and solutions for a rapidly changing market.
“Though the company retains the TRIAX brand, we retain the deep product and solutions knowledge that the Ikusi team brings. It is an exciting time for the business, providing our customers with broader offerings and support. It is a new, revitalised company, with shared values and individual strengths combined into one.”
Becoming one company
The rebrand of the company is an ongoing progress. The consolidated product offering will be made available in early 2022.
Chief Client Solutions Officer Alfredo Juarranz says of the transition:
“Becoming one TRIAX brand resolves uncertainty for our customers, while at the same time bringing them all the benefits of full access to our consolidated range of products and services. The new TRIAX global strengths will enable to us to innovate in new ways while maintaining our dedication to local partners.”
TRIAX Global Executive Management Team
The new Global Executive Management Team consists of Chief Executive Officer Ken Cordes, Chief Financial Officer Carsten Frees, Chief Product Officer Carsten Nielsen, HR Director Itziar Lasagabaster, Chief Supply Chain Officer John Berg and Chief Client Solutions Officer Alfredo Juarranz.
Better TV for Studierendenwerk Mainz halls of residence
Studierendenwerk Mainz
More channel variety and cost savings
Studierendenwerk Mainz offers support to around 39,000 students in Mainz and Bingen. This includes various advisory services as well as the operation of refectories and cafeterias. In 10 residential complexes, there are also around 4,000 places available to local students and students who complete their semester abroad at the University of Mainz.
“TRIAX understands what is important. The expandability combined with the low maintenance costs speak for TRIAX headends.”
— Wolfgang Kerz
Antennen Redmann GmbH, Mainz
Modern satellite TV systems for all residential complexes
Studierendenwerk Mainz had previously been supplied with TV services via cable and satellite. In order to keep costs under control, the Studierendenwerk decided to modernise the existing satellite systems in order to save on cable fees. In addition, satellite reception via Astra 28° was made possible. As a result, a greater variety of programmes can now be offered in English.
In each hall of residence, a satellite system was installed to receive the positions Astra 19.2°E, Hotbird 13°E and Astra 28.2°E. The satellite signals are converted into DVB-C with a TDH 800 headend and fed into the existing cable networks.
Thanks to TDH 800’s pool technology and multiplexing, it is possible to combine TV channels from various satellites efficiently and cost-effectively in a few DVB-C channels, especially for more extensive installations. In addition, the distribution networks were reviewed, partially renewed and re-measured.
Extensive TV offer
With all installations complete, a wide range of German and international TV programmes can now be offered in all halls of residence. Analogue or pixelated television images are a thing of the past. The virtually maintenance-free TDH 800 headends, with their low power consumption, keep the operating costs for the Mainz student plant within limits. In addition, the monthly costs for cable TV could be saved.
Contact
Antennen Redmann GmbH
Weberstr. 2
55130 Mainz
Deutschland
Contact: Wolfgang Kerz
Studierendenwerk Mainz AöR
Staudingerweg 21
55128 Mainz
Germany
Contact: Jan Fischer
TRIAX GmbH
Karl-Benz-Str. 10
72124 Pliezhausen
Germany
Contact: Patrick Kohl / Thomas Pretz
First-class TV and WiFi for clinic patients
Kliniken Schmieder
First-class TV reception and full WiFi coverage for patients of Kliniken Schmieder
To make patients’ stays as pleasant as possible, the management of Kliniken Schmieder decided to equip all their sites with a reliable and future-proof satellite TV and WiFi solution.
“Thanks to the good cooperation with TRIAX partner ‘the-company.de’ and the TRIAX team, the installation could be implemented quickly and smoothly. The feedback from our patients on the extended services is extremely positive.”
— Edgar Mattes
Head of IT, Kliniken Schmieder
Kliniken Schmieder clinics in Baden-Württemberg
Since 1950, Kliniken Schmieder has been a renowned quality leader of neurological rehabilitation in Germany. Every year, around 2,200 employees at six locations in Baden-Württemberg treat around 14,000 neurological patients of all severity.
Successful evaluation of the first demo installations
After a detailed examination of the underlying conditions at the Konstanz and Gailingen clinics on Lake Constance, an initial plan for a demo installation of a WiFi solution based on the coaxial infrastructure (Ethernet over Coax + WiFi) was designed together with TRIAX partner ‘the-company.de’ and implemented in March 2021.
Together with the IT department and facility management, the technical concept for comprehensive patient WiFi was established after the successful evaluation phase and extended with an In Touch TV Portal solution. With the In Touch solution, it is possible to offer private patients a more extensive TV offer including Sky channels, and to implement in-house channels.
State-of-the-art headend technology for the Konstanz and Gailingen clinics
For each location, a TDcH compact headend is used to convert the free-to-air satellite transmissions into DVB-C. In addition, there was a TDX headend for the subscribed Sky channels as well as Kliniken Schmieder’s in-house and information channels. For this purpose, DS Players were connected via two HDMI input modules.
The administration and control of the information channels is carried out via the In Touch management tool. The DVB-C output signals of both headends are fed into the networks of the respective locations.
Comfortable guest and patient network for different needs
For the patient and guest WiFi, EoC Coax WiFi End Points and an EoC MediaConverter were connected to the coaxial network in each room. This means that a comprehensive WiFi signal can now be provided, along with IPTV in private rooms. As a result, around 200 rooms at each of the locations in Konstanz and Gailingen can now be supplied with WiFi signals. The control and management of the End Points and MediaConverters, as well as the IP signal feed into the coaxial network, is carried out via EoC Controllers which were installed in server rooms at the two sites. The End Points and MediaConverters in private rooms were assigned to a separate configuration group in order to provide an extended channel list (including Sky).
With In Touch Local Access from TRIAX, the bandwidths for the various user groups can be managed in such a way that sufficient bandwidth is available to all users equally.
All systems can be managed centrally from headquarters in Allensbach, and monitored and managed remotely by TRIAX Support in Berlin.
Up-to-the-minute information over digital signage
Special activities and events inside and outside the clinic, important information for patients and guests or the current menu – all this can be displayed in the right place at the right time via centrally controlled digital signs. Patients can be directed to the right therapy location via digital info boards.
Kliniken Schmieder were so satisfied with the implementation and the associated improvements to TV reception and WiFi services, that the solutions will now be deployed at two further sites at Heidelberg and Allensbach.
Contact
the-company GmbH
Planckstr. 17
71665 Vaihingen
Germany
the-company.de
Contact: Julian Tauer
Kliniken Schmieder (Stiftung & Co) KG
Zum Tafelholz
78476 Allensbach
Germany
www.kliniken-schmieder.de/
Contact: Edgar Mattes
TRIAX GmbH
Karl-Benz-Str. 10
72124 Pliezhausen
Germany
triax.com/de-de
Contact: Markus Jurdeczka / Stephan Dahms
Guest information system for any TV – In Touch 6.1
TRIAX In Touch 6.1 Update
Now you can deliver in-room services, information and promotion to hotel guests on TVs of any kind, with the latest update to the TRIAX In Touch interactive communication platform.
Benefits include:
- Minimise outlay: full guest information system now for any TV
- Upsell more: introduce flexible per-room TV packages
- Satisfy guests: meet demand for casting and connectivity
- Freedom and flexibility: place Digital Signs anywhere with new WiFi connectivity
Implementing a guest information system is often challenged by a high investment need, as it requires dedicated hospitality TV sets in all rooms.
With the In Touch 6.1 update and the new TRIAX TV Player, you can install a professional guest information system on TVs of almost any make and model, making the most of your existing equipment and eliminating any need to invest in hospitality TVs.
The TV Player is a compact die-cast box that can be securely mounted behind most TVs, tucked away tamper-free and out of sight. It’s controlled by the included RF-based universal remote, enabling access to all the apps and functionalities of the In Touch platform and the TV itself.
New functionalities for the In Touch TV solution
The In Touch guest room TV solution has been expanded adding three new apps: TV Guide App, TV Pack App and HDMI source select App.
TV Guide App expands the existing now & next feature with a programme guide (EPG) for the next 48 hours.
TV Pack App enables up to 4 different TV channel packages which can be up-sold and added to individual rooms by front desk staff upon request, or potentially used in other commercial communication to differentiate between room offerings.
Finally, the popular HDMI Source Select App has been upgraded to be fully customizable. With the new software it is now possible to assign up to 2 different HDMI sources per installation, giving guests the option to connect their own device directly to the TV, or for example enabling access to a casting solution for guests to cast their own content to the TV.
Connect your Digital Signage via WiFi
Launched together with the new software is a new Digital Signage Player (DS Player), which includes WiFi, 2 HDMI outputs, and is 4K compliant.
With WiFi you now have the full freedom to place your digital signage screen wherever you prefer, without having to worry about available ethernet outlets.
With the dual parallel HDMI output, you can connect two screens to the same DS Player and save both installation hardware cost and time when updating your messages. This is a big benefit in areas where you have back-to-back screens showing the same content, and is frequently used in train stations, airports, and other public areas where the flow of people can come from several directions.
With 4K being implemented in more and more screens the new DS Player has also been upgraded to be 4K compliant, supporting 4K graphics giving you the flexibility to use screens with both new and older technologies.
The new DS Player is available in two versions — with or without PoE. If your digital signage is placed where an ethernet cable is available and your switch supports PoE, the DS player with PoE can be powered via the ethernet cable, reducing the need for additional power outlets.
Request a live demo
For further information or a live demonstration, contact us today.
More flexibility, reduced costs: software update adds SCR communication protocol to TDcH
Software update enables integrated SCR multiswitch in TDcH compact headend
We are pleased to announce the first software update to our all-new headend platform, introducing the Satellite Channel Router (SCR) communication protocol to the TDcH compact headend and thereby adding SCR compatibility to its integrated multiswitch.
Online Training
Join our technical experts at our online webinar to find out more about the benefits and technical features of the TDcH’s Satellite Channel Router functionality
Thursday 7 October 2021 10:00 am – 11:00 am CEST
The integrated SCR multiswitch increases the range and flexibility of TV services you can offer on the TDcH, while saving costs on extra equipment.
Benefits include:
- Increases the number of satellite positions that can be received in the TDcH
- Increases the number of international TV services that can be distributed
- Save time, cost and space with less cabling and no need for an external multiswitch
- Reduced hardware for a cost optimised and compact solution
The complimentary update is ready to download from today for all TDcH compact headends.
The integrated SCR multiswitch reduces the need for additional hardware in the installation such as multiswitches, multiple LNBs and cables. It also frees up input sources on the headend itself, making the whole reception and distribution process far more efficient:
Full SCR compatibility in the TDcH means you have total flexibility in your installation, combining TDcH with a range of SCR LNBs and external multiswitches. TRIAX SCR products include:
SCR products overview
LNB:
304847 SCR 2
Multiswitch:
307356 TMU 1743C
307348 TMU 943C
318190 TdSCR 906C
Continually added features
One of the strengths of the TRIAX TDcH compact headend is its software-based concept. It allows existing customers to benefit from continually added features.
Dive into the new possibilities
Download our brochure today and discover the new possibilities with TDcH including:
- Integrated SCR multiswitch
- Multiple language service
- Multiplexing via IP Pool technology
- PID Management
- EPG Management
New CEO for TRIAX
Ken Cordes will lead the newly merged TRIAX A/S and Ikusi Multimedia.
Hornsyld, Denmark, 10 September 2021 – The board of directors has appointed Mr Ken Cordes to the position of CEO of TRIAX. He takes up his position on 20 September 2021.
Mr Cordes, an American native, has been based in Denmark since 2007 and has a strong executive background in technical industries, with a focus on converting customer needs and market trends into value-adding products and solutions for partners, customers and end-users.
Mr Cordes will lead the combined organisation formed following the merger between TRIAX and Klode Media, the former Multimedia business unit of Ikusi, whose shared vision is to be the preferred partner to professionals for connected products and online services.
Ramon Sotomayor, Chairman of TRIAX, says, “We’re delighted to welcome Ken to TRIAX. His proven track record in integrating businesses, people and cultures in changing market environments is superbly suited to leading our newly merged company into the future. His unrivalled experience, energy and enthusiasm will steer TRIAX to new success in achieving our strategic vision.”
Ken Cordes, incoming TRIAX CEO, says, “It’s a privilege to join TRIAX at the beginning of our exciting new journey. There are so many opportunities to strengthen our position as technological leaders, and a commendable emphasis on customer-focused values. I’m looking forward to nurturing a culture full of opportunities and possibilities, where all our employees, partners and customers are instrumental to our future success. I’m looking forward to getting started.”
Contact:
Thony Bruun Jensen, Head of Global Marketing, TRIAX A/S, tbje@triax.com +45 76 82 22 12
Excellent WiFi for an idyllic holiday retreat
Æblehaven Resort
Excellent WiFi for an idyllic holiday retreat
Æblehaven holiday park, situated a stone’s throw from the northern beaches of the Danish island of Bornholm, had everything a guest could wish for – except internet access.
To satisfy soaring demand for WiFi, and to provide the opportunity for guests to cast streaming services to in-room TVs, a fast, modern hospitality WiFi solution was needed.
Wishing to avoid a costly and disruptive installation, the resort owners were also on the lookout for a solution that would make use of the existing park communications infrastructure.
TRIAX EoC (Ethernet over Coax + WiFi) was chosen to meet these criteria. It uses the TV cables already in place, resulting in:
- Quick, cost-saving installation: no new cables needed
- Reliable WiFi network for 70 holiday homes
“The EoC system is so easy to install. We’ve introduced a brand new WiFi network to reach 70 holiday homes, simply by using the existing TV cables.”
— Johann Karlsen
Owner, Service Centret Bornholm
Æblehaven Feriecenter, Bornholm
Family-oriented holiday homes idyllically situated in a former apple orchard in northern Bornholm in the Baltic Sea.
A total of 70 holiday homes for 4-6 people are on offer at Æblehaven.
Technical details
In collaboration with installation partner Service Centret Bornholm, TRIAX provided:
- 1x TRIAX EoC Controller 64/4 – creating an IP network with 1.0 Gbps throughput over the pre-existing coax cables
- 49x TRIAX EoC Coax WiFi End Points – transmitting WiFi and TV signals, with no need to retune the TVs
- More End Points planned to be added throughout 2021 as more holiday home owners express interest in the service
Contact
Æblehaven Feriecenter
Æblevej 71
3770 Allinge, Bornholm, Denmark
email: info@teambornholm.dk
phone: +45 56 95 85 66
Installation Partner
Service Centret Bornholm – Johann Karlsen
Zahrtmannsvej 2A,
3700 Rønne, Bornholm, Denmark
email: scbornholm@gmail.com
phone: +45 56 48 08 22
TRIAX extends the new compact headend platform
Launched last year, the new compact headend platform from TRIAX is now extended with more versions, features and benefits.
Hornsyld, Denmark, 2 July 2021
Announced today, the new TRIAX TDcH compact headend platform now offers even more benefits to both new and existing customers with an array of new input types, output modulations, and software functions.
The TDcH compact headend is optimised and engineered to meet specific TV distribution requirements in hospitality, multi-dwelling units and related sectors, with an appealing, competitive cost per service ratio.
It is built on a cutting edge new platform where many functions are software-based.
This software platform benefits customers as they will be able to upgrade their already installed TDcH with new software releases and thereby always have the latest functions available.
“TRIAX headends are the truest expression of our values of reliability and innovation. We’re proud to be headend experts, devoting ourselves to their development for over 20 years. We are excited to see our vision for this new platform really come to life with this second wave of new versions and features. It not only gives customers a wider variety of models to choose from but also allows existing customers to benefit from continually added features.”
Carsten Nielsen, TRIAX CPO
Additional input types and output modulations
Newly launched versions of the TDcH compact headend make it possible to choose between QAM and COFDM modulation in the software during setup.
A satellite-only configuration is equipped with 4 DVB-S2X inputs distributed to 16 tuners, 16 QAM or COFDM modulators and 8 CI slots. A free-to-air only version is also available.
A new satellite, terrestrial and cable configuration is available with 4 DVB-S2X inputs distributed to 16 tuners, 1 DVB-T2/C input distributed to 6 tuners, 16 QAM or COFDM modulators and 8 CI slots.
The TDcH compact headend is built for both wall mounting and 19″ racks. Each model stands just 90mm tall and the new integrated SCR multiswitch is an additional space-saving benefit.
Advanced functionalities via complimentary software updates
“In the complimentary software update we have not only included popular functions from the high-end TDX headend like Multiplexing via IP pool technology, PID and EPG management, but also new features like the ability to handle multilingual services. In September, a further software update will upgrade all models to include an integrated SCR multiswitch for a time-, cost- and space saving installation”
Dietmar Rauch, Headend Product Manager at TRIAX
The TDcH compact headend has been developed from the ground up at TRIAX’s R&D base in Denmark. It joins the TDH 800 modular and TDX scalable headends in the TRIAX headend portfolio, which has sold over 24,000 units in the last decade alone.
The new versions of the TRIAX TDcH compact headend are available to order from today.
Further details are available on our website www.triax.com/tdch
Dive into the new possibilities
Download our brochure today and discover the new possibilities with TDcH including:
- Integrated SCR multiswitch
- Multiple language service
- Multiplexing via IP Pool technology
- PID Management
- EPG Management
TRIAX and Ikusi Multimedia merger approved
Merger of Danish company TRIAX and Spanish company Klode Media, the former Multimedia business unit of Ikusi, approved by European authorities
Hornsyld, Denmark and San Sebastián, Spain, 6 April 2021
We are delighted to announce that the merger of TRIAX A/S and Klode Media, the former Multimedia business unit of Ikusi, has been approved by European competition authorities.
“This is an exciting day for our two companies. As competitors we always had much in common; together now as one, our shared vision is to be our customers’ preferred partner for connected products and online services, standing at the forefront of the fast-growing B2B audio-visual and data solutions market.”
Alfredo Juarranz Bueno, Director of Klode Media, the former Multimedia business unit of Ikusi
For many years, we have shared a space in the market, alongside a common history, culture and values that emphasise quality, reliability and innovation.
Our shared vision is to be our customers’ preferred connectivity partner through cutting-edge technological leadership.
“We will advance our position as technological leaders in our field, with increased agility, market footprint, strengthened regional presence and greater relevance to customers.”
Peter Lyhne Uhrenholt, CEO of TRIAX
We will stand out by combining our complementary offerings, strong R&D foundation and, above all, customer-focused values to connect our clients to the future.
Together we aim to create game-changing new opportunities such as cloud-based digital platforms of connected products and online services, standing at the forefront of the fast-growing B2B audio-visual and data solutions market.
Our focus will be relentlessly dedicated to being our customers’ preferred partners – understanding their needs and concerns, growing and adapting with them, to earn a position of trust, reliability and expertise.
We will be outward reaching and forward looking, committed to connecting the future.
Business as usual
While merger activity gets underway, our daily business will continue as before.
Now and always, we remain committed each day to providing the best possible service and support to our customers.
All contact persons, service agreements and sales channels will remain the same for the foreseeable future.