Hospitals & clinics
IP Network Solutions
Support & Service
System Integrator Partner Programme
To make patients’ stays as pleasant as possible, the management of Kliniken Schmieder decided to equip all their sites with a reliable and future-proof satellite TV and WiFi solution.
— Edgar Mattes
Head of IT, Kliniken Schmieder
Kliniken Schmieder clinics in Baden-Württemberg
Since 1950, Kliniken Schmieder has been a renowned quality leader of neurological rehabilitation in Germany. Every year, around 2,200 employees at six locations in Baden-Württemberg treat around 14,000 neurological patients of all severity.
After a detailed examination of the underlying conditions at the Konstanz and Gailingen clinics on Lake Constance, an initial plan for a demo installation of a WiFi solution based on the coaxial infrastructure (Ethernet over Coax + WiFi) was designed together with TRIAX partner ‘the-company.de’ and implemented in March 2021.
Together with the IT department and facility management, the technical concept for comprehensive patient WiFi was established after the successful evaluation phase and extended with an In Touch TV Portal solution. With the In Touch solution, it is possible to offer private patients a more extensive TV offer including Sky channels, and to implement in-house channels.
For each location, a TDcH compact headend is used to convert the free-to-air satellite transmissions into DVB-C. In addition, there was a TDX headend for the subscribed Sky channels as well as Kliniken Schmieder’s in-house and information channels. For this purpose, DS Players were connected via two HDMI input modules.
The administration and control of the information channels is carried out via the In Touch management tool. The DVB-C output signals of both headends are fed into the networks of the respective locations.
For the patient and guest WiFi, EoC Coax WiFi End Points and an EoC MediaConverter were connected to the coaxial network in each room. This means that a comprehensive WiFi signal can now be provided, along with IPTV in private rooms. As a result, around 200 rooms at each of the locations in Konstanz and Gailingen can now be supplied with WiFi signals. The control and management of the End Points and MediaConverters, as well as the IP signal feed into the coaxial network, is carried out via EoC Controllers which were installed in server rooms at the two sites. The End Points and MediaConverters in private rooms were assigned to a separate configuration group in order to provide an extended channel list (including Sky).
With In Touch Local Access from TRIAX, the bandwidths for the various user groups can be managed in such a way that sufficient bandwidth is available to all users equally.
All systems can be managed centrally from headquarters in Allensbach, and monitored and managed remotely by TRIAX Support in Berlin.
Special activities and events inside and outside the clinic, important information for patients and guests or the current menu – all this can be displayed in the right place at the right time via centrally controlled digital signs. Patients can be directed to the right therapy location via digital info boards.
Kliniken Schmieder were so satisfied with the implementation and the associated improvements to TV reception and WiFi services, that the solutions will now be deployed at two further sites at Heidelberg and Allensbach.
Contact: Julian Tauer
Kliniken Schmieder (Stiftung & Co) KG
Contact: Edgar Mattes
Contact: Markus Jurdeczka / Stephan Dahms
On the lookout for a WiFi solution, Feldberger Hof once again turned to TRIAX, after their successful TV headend installation.
TRIAX Ethernet over Coax was installed over a short period using the existing coaxial infrastructure, connecting 40 apartments.
Time- and cost-saving installation
Connection to the existing ticket system, which manages bandwidth and premium access
Interference-free internet and TV signals via one cable
Full WiFi coverage wherever needed
Maximum up- and download rate of 1 Gbps – sufficient bandwidth for internet, streaming and gaming
G.hn technology ensures that TVs do not need to be retuned
Familotel Feldberger Hof is situated at 1,300m, opening directly onto Feldberg’s ski slopes.
It offers relaxing, family-oriented holidays in summer and winter. Due to its proximity to France and Switzerland, the hotel is also very popular with guests from neighbouring countries.
In 2015, Feldberger Hof invested in TV signal distribution, deciding on a TRIAX solution with two TDX headends and equipping each room with state-of-the-art Panasonic TVs.
This enabled the hotel to offer a much more extensive TV package for children and adults from Germany and abroad.
Situated at 1,300m altitude on the slopes of the Black Forest’s tallest mountain, Feldberger Hof is an all-inclusive resort destination for all the family.
— Thomas Banhardt
Owner, Feldberger Hof
Demands are growing, and every hotel today has to offer high-performance WiFi as standard. In 2018, Feldberger Hof faced the challenge of improving the internet service in their adjoining apartment building.
The apartments can be booked on a weekly basis, but can also be rented out for longer periods or are owned by the guests. Long-term residents also had to be included in the new solution.
Together with TRIAX and its long-standing partner for electrical installations, the Ethernet over Coax solution was installed and fully operational from the beginning of December – in time for the winter season.
The installation took place during the hotel’s 2-week renovation phase. A total of 40 endpoints were installed in the apartment building, and the main unit is the EoC controller for up to 64 endpoints.
Feldberger Hof’s solution is consequently very flexible, permitting a quick and easy retrofit of additional apartments.
The competent advice and cooperation during the planning and implementation phase from the previous project was not the only reason Feldberger Hof decided on a TRIAX solution.
A quick, cost-effective implementation as well as a perfect alignment with the hotel’s needs were the decisive criteria for the follow-up project with TRIAX.
For more information on TRIAX Ethernet over Coax + WiFi, visit www.triax.com/wifi
79868 Feldberg, Germany
Tel.: +49 7676 180
72124 Pliezhausen, Germany
Project Responsible: Patrick Kohl