Inntel Hotels urgently needed a faster, more reliable Wi-Fi service to overcome regular customer complaints and provide for an upcoming conference.
As a busy city centre hotel, they needed disruption to be kept to a minimum. No drilling, no new cabling, and no rooms out of service were all essential requirements.
TRIAX Ethernet over Coax + WiFi was installed using the existing coax network, instantly improving Wi-Fi speed and stability, and eliminating customer complaints. The entire project was complete in just four days, with no disruption to hotel or guests.
Fast, reliable Wi-Fi coverage with 117 End Points
1 Gbps network on existing coax cables
Quick, disruption-free, low-cost installation
Future-proofed for upcoming IPTV in-room rollout
Inntel Hotels Rotterdam Centre
Inntel Hotels is a modern, friendly and successful hotel group with hotels in five Dutch cities. The hotels are known for their warm and professional charisma with a focus on quality, experience and atmosphere. www.inntelhotelsrotterdamcentre.nl
“We used to get ten complaints a day about our Wi-Fi. Since the TRIAX solution was installed, we’ve had none.”
General Manager, Inntel Hotels Rotterdam Centre
Inntel Hotels knew it had to resolve its Wi-Fi problems, fast. Regular complaints were coming in from guests about the service, and a conference with 300 guests was looming.
The catch – a busy city centre hotel can’t afford noisy and disruptive installations, so tearing out the existing coax cables for new Ethernet cables was simply not an option.
The TRIAX solution: Speed, Quality, Reliability
“For networking over coax solutions, TRIAX EoC with G.hn Wave 2 was the convincing choice. It’s easier to configure, faster, and more reliable than similar DOCSIS-based solutions”
Robin Affolter, General Manager, IRS Hospitality
TRIAX Ethernet over Coax steers network traffic over the existing coax cables, to access points that distribute both professional Wi-Fi and the TV signals to guest rooms.
The TRIAX advantage was its use of G.hn Wave 2 technology, chosen over DOCSIS-based alternatives due to its faster 1 Gbps throughput, improved reliability, and increased speed & ease of installation.
Within four days, IRS Hospitality Group, an established OTRUM partner, executed the site survey, set up 3 EoC Controllers and installed End Points in each of the 117 hotel rooms. Just ten minutes were needed in each room and TVs did not need retuning.
Since the successful installation, it is planned to roll out TRIAX EoC in Inntel’s two neighbouring Rotterdam hotels.